2016 Diamond Level Readers’ Choice Award Winners
ADT Community Association Program
DIAMOND LEVEL WINNER – SAFETY & SECURITY
(Winners 2014, 2015, & 2016)
ADT Community Association Program is the first choice for community associations and the nation’s premier provider of electronic security services, providing world-class customer care and service to more than 100,000 residences through bulk agreements. This includes 24/7 monitoring by our own state-of-the-art monitoring centers and “concierge level” customer care and service provided by our exclusive Community Association Service Center. Our technicians are our own highly-trained employees. They are vetted, FASA/BASA certified security professionals.
The ADT brand is among the most well-known and trusted brands in the security industry today and a full service provider for intrusion, fire, video surveillance, access control, Pulse® home automation, interactive services, video and two-way voice systems. ADT has 140 years of experience.
For more information, visit www.adt.com/community-associations.
AKAM On-Site
DIAMOND LEVEL WINNER – MANAGEMENT
(Winners 2014, 2015, & 2016)
AKAM On-Site, Inc. The Gold Standard of residential management in South Florida, AKAM On-Site has redefined the standards of 5-Star service for 33 years. AKAM On-Site is led by Leslie Kaminoff, CEO; Susan Fitch, President; and David Cohen, Vice President, and provides award-winning management to residential condominium associations in South Florida, with locations in Dania Beach, Fisher Island, and West Palm Beach.
AKAM On-Site is a part of AKAM Living Services, Inc., which includes commercial property management, residential property management, sales and brokerage, project management, and investors’ services.
Having long been recognized as a leader and innovator in the residential management industry, AKAM On-Site’s clients benefit from our many years of experience assigning and supervising the most qualified management personnel. Our hands-on approach enables us to manage every situation, from day-to-day operations to extraordinary events, with exceptional skill and confidence.
We know that residential management is only as good as the people who perform it. That is why AKAM On-Site accepts nothing less than complete professionalism, industry expertise, and a positive attitude in the people who represent our name.
For more information, call (954) 843-2526 or visit www.akam.com.
AriasBosinger, PLLC
DIAMOND LEVEL WINNER – LEGAL SERVICES
(Winners 2014, 2015, & 2016)
AriasBosinger, PLLC is a full-service real estate law firm serving Central Florida whose lawyers, Carlos R. Arias and Sonia A. Bosinger, are highly experienced community association attorneys. With a thorough understanding of our clients’ issues we deliver effective, efficient, and creative solutions for their legal needs. We bring years of experience dealing with real property issues, especially the legal problems of community associations.
Clients choose us for our innovative legal solutions, superior personal service, and affordable fees. By offering flat fee services and flexible billing arrangements, our fees are tailored to the legal and financial needs of the client. When you establish a relationship with AriasBosinger, you not only employ a law firm, you also gain a personal relationship with a lawyer you can trust.
For more information, call (407) 636-2549 or (321) 351-1899 or visit www.ablawfl.com.
Asphalt Restoration Technology Systems, Inc.
DIAMOND LEVEL WINNER – ASPHALT
(Winners 2014, 2015, & 2016)
Asphalt Restoration Technology Systems, Inc. (AR Tech) is a leader in the world of asphalt maintenance and takes pride in leading the industry by setting the standards and guidelines that others follow. AR Tech offers a full array of asphalt services ranging from repair, pavement sealing (both rejuvenation and sealcoating), crackfill, striping, and paving consultation services. AR Tech is one of the top asphalt maintenance contractors in the world specializing in pavement preservation utilizing the original rejuvenator, PDC—Pavement Dressing Conditioner Asphalt Rejuvenator. With more than 60 years of combined experience working on a variety of pavement types from roadways and parking areas to airport runways, AR Tech was recognized in 2013, 2014, and 2015 by Pavement Maintenance & Construction as one of the top 50 Pavement Maintenance contractors in the country. In 2015, AR Tech was further recognized by the same publication as both one of the top 75 sealcoating companies as well as one of the top 75 striping companies in the country. Connie Lorenz, President of AR Tech, takes pride in designing educational classes for engineers, board members, property managers, and communities. Teaching at the local, state, and national levels, Lorenz, aka the “Asphaltchick”, is recognized as one of the premier experts in proper asphalt maintenance and pavement preservation. She also serves on the advisory counsel for the National Pavement Expo. Lorenz also works hand in hand with properties to help them develop customized asphalt maintenance programs, which are designed to seamlessly last beyond the current sitting board and management. She believes that education about proper asphalt maintenance will help protect consumers from those contractors that do not necessarily have the community’s best interests at heart. Contact the “Asphaltchick” today, the softer side of pavement!
For more information, call (800) 254-4PDC (4732) or visit asphaltnews.com.
Campbell Property Management
DIAMOND LEVEL WINNER – MANAGEMENT
(Winners 2014, 2015, & 2016)
Campbell Property Management Founded in 1953, Campbell Property Management, with headquarters in Deerfield Beach and other offices in Pompano Beach, West Broward, Lake Worth, and Jupiter, is one of the largest and most experienced, locally-owned property management companies in south Florida. With five fully-staffed offices and more than 500 full-time employees, Campbell serves more than 280 associations in Broward, Palm Beach, Martin, and Port St. Lucie counties. Their management services include administrative, financial, accounting, maintenance and janitorial, valet and concierge, social director, gate access, human resources development, construction advisory, community websites, information technology, and landscape maintenance.
Although very similar in purpose, every board has its own unique goals and objectives, so there is no one-size-fits-all solution. Campbell’s experienced team invests the time and energy necessary to truly understand the needs of the community and board. They pride themselves on being responsive and providing customized solutions for their clients. They make a promise to the boards they serve: that Campbell will help them accomplish their goals and achieve the peace of mind they are seeking. Campbell guarantees satisfaction by giving their clients the right to cancel for any reason, at any time. The associations they serve have rewarded their performance with long-standing relationships, which have been proven by their market-leading 98 percent renewal rate.
For more information, call (954) 427-8770 or visit www.CampbellPropertyManagement.com.
Carousel Development and Restoration, Inc.
DIAMOND LEVEL WINNER – CONCRETE
(Winners 2014, 2015, & 2016)
Carousel Development and Restoration, Inc. is a concrete restoration company that specializes in all phases of the repair and structural restoration of high-rise condominium balconies and decks, parking garages, and historical buildings. Carousel has a history dating back more than three generations. Our key employees have each been with Carousel more than 20 years, and many of our field staff more than ten years. Carousel’s headquarters has been in Delray Beach since 1979. We are qualified by two Certified General Contractors, providing additional protection to our clients. Carousel has successfully completed numerous condominium, government, and industrial restoration projects. Through our commitment to our clients, our product knowledge, and personnel training, Carousel has proudly become one of South Florida’s largest, locally owned, structural restoration contractors; keeping Florida safe and beautiful.
For more information, call (561) 272-3700 or visit www.cdri.net.
Gold Coast Professionals Schools
DIAMOND LEVEL WINNER – MANAGEMENT
(Winners 2015 & 2016)
Gold Coast Professional Schools began offering real estate courses from a single location in Fort Lauderdale, Florida in the 1970s and has grown to become Florida’s largest provider of professional education for real estate, community association management (CAM), insurance, construction, mortgage loan origination, and appraisal. By providing both classroom and a growing number of online courses, students across the state turn to Gold Coast Schools to achieve, maintain, or enhance their licenses and careers.
Patricia Rogers, Director of CAM Education for Gold Coast Schools explains her program’s success, “We have dedicated our entire CAM program to not only teach our students the information they need to pass the state exam and obtain their CAM license, but to also prepare them with the knowledge needed to excel in their careers.”
If you are looking to advance your career, the education provider you choose is of utmost importance. Gold Coast encourages everyone to do their research when selecting a school for pre-licensure and renewal education, because selecting the right school is the first step toward success. To learn more about the courses offered at Gold Coast Schools, contact a helpful Career Counselor.
For more information, call (800) 732-9140 or visit www.GoldCoastSchools.com.
HIG Insurance
DIAMOND LEVEL WINNER – FINANCIAL
(Winner 2016)
HIG is one of the largest condominium and homeowner association insurance and certified risk management insurance agency providers in Florida and honored to win the prestigious “Diamond Level Readers’ Choice Award.”
The founders, Star and Chase Herbig, have 50 years of combined insurance expertise and insure hundreds of association properties throughout Florida.
Star Herbig is the President of HIG’s Association Insurance Division and is recognized as one of the most educated and knowledgeable professionals in the association field. She holds the Certified Risk Management (CRM) degree, BS in Business Finance, Magna Cum Laude, State Certified Property Manager Continuing Education Trainer, author of association insurance articles, and a regular expert speaker on association insurance. In addition, she is an active member in several industry associations, such as Professional Insurance Agents (PIA), Florida Association of Insurance Agents (FAIA), Florida Community Association Professionals (FCAP), has earned the designation of Certified Florida Community Service Provider (CFCSP), which is considered “the highest professional designation for service providers in the community association industry.”
Star is recognized for her high ethical and transparent business practices and has formed strong alliances with the largest national and regional brokerage firms and insurance carriers that enables her to build the most effective and cost efficient customized association insurance programs designed with indisputable protection for the board of directors, association property and liability while working closely with the property management company.
In addition, handling association claims is one of the most difficult events for a property manager or board member to handle. HIG provides claims support through their exclusive Emergency Management Team (EMT) claims support program.
HIG’s Personal Insurance Division managed by Chase Herbig represents more than 80 carriers and products and offers condominium unit owners insurance including homeowners insurance. Flood, auto, personal liability and all other personal products are also offered.
For more information, call (888) 225-5444 or visit www.callhig.com.
Kaye Bender Rembaum
DIAMOND LEVEL WINNER – LEGAL SERVICES
(Winners 2014, 2015, & 2016)
The award-winning Kaye Bender Rembaum is a full-service commercial law firm concentrating on the representation of 800+ community associations throughout Florida, providing prompt, effective, cost-efficient, high quality, understandable legal advice. With offices in Broward and Palm Beach counties, the Firm assists clients in all matters of association representation including, but not limited to, collection of assessments, contract drafting and negotiation, covenant review and amendments, covenant enforcement, and construction defect claims.
The Firm hosts continuing education for community association board members and CAMs through town hall meetings and monthly educational classes, courses, and seminars to assist them with operating and administering their communities better and to educate them on their responsibilities and duties under Florida law and their governing community documents.
For more information, call (954) 928-0680 or visit www.KBRLegal.com.
Lake and Wetland Management
DIAMOND LEVEL WINNER – POOLS, LAKES, PARKS
(Winners 2015 & 2016)
Lake and Wetland Management is a full-service environmental resource management team, providing aquatic weed and algae control, invasive plant management and removal, large-scale invasive exotic plant removal, erosion control services, sediment removal, wetland mitigation management services, native plant nursery and native plant installation, and environmental monitoring. Our team leads the industry of environmental services and has an exemplary reputation with many government agencies, builders, developers, golf courses, property managers, and homeowners association.
Incorporated in April 1992 by brothers Stuart and Brian Fischer, Lake and Wetland Management has gained vast experience in the exotic and invasive plant control business through working in a variety of Florida’s natural environments and various project types. Our time in business has been spent throughout south and central Florida, both on the east and west coasts. Working in different regions and habitat types has made our company versatile, and with the establishment of our newest franchises, we are now proudly capable to better serve clients across the entire state of Florida.
Lake and Wetland Management has redefined the standard of excellence that homeowners associations, golf courses, and municipal counties have come to expect from environmental resource management services. Our success comes from our knowledgeable team of state-certified biologists and our use of groundbreaking products such as the Shoresox erosion control system.
For more information, call (855) 888-LAKE (5253) or visit www.lakeandwetland.com.
Leland Management
DIAMOND LEVEL WINNER – MANAGEMENT
(Winners 2014, 2015, & 2016)
Leland Management is a leading community association management firm that has been managing Florida condominium and homeowner associations for more than 15 years. We have 15 offices located throughout Florida and currently manage more than 400 associations ranging in size from fewer than 50 homes to approximately 4,000 homes.
Leland is a full service management company with seasoned professionals who pride themselves in providing the best quality service to the communities they serve. We have more than 75 licensed community association managers who average more than seven years of experience, giving the company more than 500 years of total manager experience. Our managers carry numerous advanced professional designations, and we have an effective system for sharing this expertise within the company and with our communities.
Although Leland is large enough to have all the resources necessary to meet the needs of any association, Leland is family owned and managed. We understand that building solid, long-term relationships is very important to the quality of our services and success of our company.
For more information, call (888) 255-8577 or visit www.LelandManagement.com.
RealManage
DIAMOND LEVEL WINNER – MANAGEMENT
(Winner 2016)
RealManage As one of the fastest growing private companies in the country, RealManage is proud to be named as the 2016 Diamond Level Readers’ Choice Award Winner in addition to the prestigious Inc. 5000 award. RealManage is a national company that for the last 12 years has been providing cutting-edge management services to community associations of all types and sizes, including homeowner associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and large master-planned communities throughout the country, including Tampa Bay and surrounding areas. Our exceptional community management solutions coupled with the industry’s top leading experts enables RealManage to empower communities and directors with accurate information while offering the highest level of transparency, visibility, and personalized service that your community deserves.
For more information, call (866) 473-2573 or visit www.realmanage.com.
SNAP Collections
DIAMOND LEVEL WINNER – FINANCIAL
(Winners 2014, 2015, & 2016)
SNAP Collections is proud of our record of collecting more delinquent maintenance fees than any other collection solution. Thanks for your votes making SNAP the best in collections for three years in a row in the FLCAJ Readers’ Choice Awards. Our goal is simple: Get more for the association at no cost or risk to the condominium or HOA. Associations have a choice: Pursue a legal solution at a hard cost or let SNAP Collections collect delinquent maintenance fees at no cost to the association. With our advanced
technology, highly-trained customer service representatives, outbound calls, liens placed, notices mailed, and delinquent owners reported to credit bureaus, we get the job done and done well. Don’t wait. . .Call today.
For more information, call (866) 736-3069 ext. 804 or visit www.SnapCollections.com.
2016 Platinum Level Readers’ Choice Award Winners
Absolute Patio Furniture Restoration
PLATINUM LEVEL WINNER – POOLS, LAKES, PARKS
(Winners 2015 & 2016)
Absolute Patio Furniture Restoration As many south Florida community associations and property managers can attest to, their patio is very important to their communities. The problem with south Florida is that the weather is particularly hard on the furniture. The combination of the sun, humidity, and, in some cases, sand and salt for beachfront properties can wear out the furniture and wreak havoc. It is for this reason that patio furniture restoration becomes an essential part of property management. Restoring outdoor furniture is a green process, which saves money and also helps save the environment. Not only is this process green, but it’s also very cost effective and allows a unique opportunity to customize a community’s restoration and handpick from a large selection of metal finishes, fabrics, and color schemes. This selection includes hundreds of colors, patterns, and fabrics for slings, straps, and cushions, which allows a community association or property manager to select something they feel will fit with their already established décor, effectively creating an overall coordinated and polished look. The flexibility of powder coating makes it a great choice for any metal restoration project.
Is Your Property a Candidate for Restoration?
Condominiums, country clubs, and HOAs with old and worn patio furniture should consider a powder coating restoration process instead of taking on the greater expense of furniture replacement. If the finish on the frames is still in great condition, then simply re-strapping or re-slinging is also an option. If your furniture is in good structural condition and only requires some minor welding repairs, then your furniture is a great candidate for restoration. You can completely update the look of your furniture and save your property a lot of money at the same time!
For more information, call (954) 917-2715 or visit www.absolutepowdercoat.com.
Absolute Waterproofing
PLATINUM LEVEL WINNER – PAINTING AND WATERPROOFING
(Winner 2016)
Absolute Waterproofing is owned and operated by Donald Boyette. Having been in business for 35 years, the company, which is located in Hollywood, Florida, has been providing services, such as painting, waterproofing, and roofing to high rise, mid-rise, and low-rise associations. In addition, we offer silicone roof systems with 10, 15, and 20 year manufacturer labor and material warranties; we fix roof leak repairs, building leak repairs, and concrete repairs in Miami-Dade, Broward, and West Palm Beach regions.
For more information, call (305) 949-0281 or (954) 581-2401.
Association Reserves
PLATINUM LEVEL WINNER – FINANCIAL
(Winners 2014, 2015, & 2016)
Since 1986, Association Reserves has completed more than 40,000 reserve studies and is widely regarded as an industry leader. Our mission is to bring insight and order to a distracted and cluttered world so our clients can cost-effectively make wise decisions about the care of their properties. We rely on a combination of experience, attention to detail, and state-of-the-art tools and technology to ensure that our clients are informed regarding the state of their physical and financial assets. We also provide our clients with complimentary software and video presentations, and routinely publish webinars, articles, and other content to help our clients better understand the role of a reserve study in running a successful community association.
For more information, call (800) 403-9011 or visit www.reservestudy.com.
Delta Engineering & Inspection, Inc.
PLATINUM LEVEL WINNER – CONSTRUCTION AND ENGINEERING
(Winner 2016)
Delta Engineering and Inspection, Inc. (Delta) is a professional consulting and licensed engineering firm, which has provided inspection, engineering, project management, and expert witness services to community associations, owners, developers, contractors, attorneys, architects, and lending institutions since 1999. Our team of multi-disciplined engineers, certified inspectors, and construction professionals utilize sound engineering principles and practical judgment in determining the best approach for your project. Delta is fully licensed and insured and offers a broad range of professional services tailored to our clients’ specific needs. Delta provides services throughout the state with offices in Sarasota, Naples, and Clearwater.
For additional information, please contact us at (877) 577-7100 or visit our website at www.delta-engineers.com.
Popular Association Banking
PLATINUM LEVEL WINNER – FINANCIAL
(Winner 2016)
Popular Association Banking (PAB), a division of Popular Community Bank1, serves the community association industry exclusively. Since our inception in 1994, we have assisted 5,500+ associations with more than $2 billion in loans.
In addition to providing loans to community associations, we also offer a full array of depository services, as well as Lockbox and Cash Management services. PAB offers personalized service and flexible loan structures, with competitive interest rates. Our dedicated staff of experts works to customize the most beneficial solutions to meet your association’s financial needs. Our service level, industry knowledge and reputation are the cornerstones of our success.
For more information, call (800) 233-7164 or visit www.associationbankers.com.
1 “Popular Community Bank” is the assumed business name of Banco Popular North America, Member FDIC.
Reserve Advisors
PLATINUM LEVEL WINNER – FINANCIAL
(Winner 2016)
Reserve Advisors We are honored to be recognized with a Platinum Award from FLCAJ. Thank you to our clients who voted for us, and thank you to our employees for their dedication to delivering outstanding service. Reserve Advisors is focused on “everyday commitment,” and we are proud to say 95 percent of our client satisfaction surveys give us a “4” or “5” rating. We work with community association managers and board members to provide customized reserve studies based on our on-site inspections and industry knowledge. With our long-term thinking and everyday commitment, our clients have peace of mind knowing their association is headed in the right direction. Let us put our exceptional service and unmatched experience to work for you.
For more information, call (800) 980-9881 or visit www.reserveadvisors.com.
Sentry Management
PLATINUM LEVEL WINNER – MANAGEMENT
(Winners 2014, 2015, & 2016)
Sentry Management celebrated 40 years in business in October 2015. We have grown to be one of the largest homeowners association and condominium management firms in the U.S. with headquarters in Florida.
Sentry exclusively focuses on managing communities, homeowner associations, and condominiums. With 15 Florida offices, Sentry is a major presence in the state. Sentry is an Accredited Management Organization (AMO®)—an assurance of integrity and expert financial systems. Only the top six percent of U.S. management companies earn this prestigious designation and only a handful of association management firms. Sentry has no ownership or affiliation with any HOA or condominium contractors or suppliers. We always negotiate the best prices for each community we manage, and the savings come back in the form of lower operating costs to residents. Integrity and transparency is part of our DNA.
Planning and coordination of association meetings, site visits, enforcement of deed restrictions, contract supervision, and aggressive collection of assessments are all regular services, along with detailed financial and manager’s reports. Sentry invests heavily in technology and tools to help communities prosper. CommunityPro® is Sentry’s exclusive management and communications software. It makes the community manager more productive and board members better informed. CommunityPro® PORTAL is the free password-protected website available to every community. All the CommunityPro® technology, online payment acceptance, and real-time online financial and management reports are standard.
Florida offices in Brevard County—Space Coast, Clermont, Fort Myers, Kissimmee, Longwood—Orlando, Naples, Pasco County—Tampa North, Ponte Vedra—Jacksonville, Sarasota, Tampa Bay—Clearwater, Tavares—Ocala, and Volusia County—New Smyrna Beach.
For more information, call (800) 932-6636 or visit www.sentrymgt.com.
Towers Property Management
PLATINUM LEVEL WINNER – MANAGEMENT
(Winners 2014, 2015, & 2016)
Towers Property Management is owned by Benjamin Isip, CMCA, AMS, and President; and Emily Towers Isip, CMCA, AMS, and Vice President. They serve associations in Orange, Seminole, and Osceola counties. Towers Property Management provides full-service management for homeowners associations, condominiums, and townhome communities. For the self-managed community, they offer consulting and bookkeeping services. They believe that every community deserves professional management, if they desire it, regardless of the community’s size. Their mission is to provide association clients with professional, personal customer service; experience and access to resources; and the support needed to help them reach their strategic goals. Towers’ goal is to provide personal service beyond expectations in a climate of excellence and quality.
For more information, call (407) 730-9872 or visit www.towerspropertymgmt.com.
2016 Gold Level Readers’ Choice Award Winners
Daniello & Associates, Inc.
GOLD LEVEL WINNER – CONCRETE
(Winner 2016)
Concrete Restoration by Daniello & Associates, Inc. is located at 2708 N. Australian Avenue, Suite 9 in West Palm Beach, FL. Louis J. Daniello is President and Patricia Salazar is Secretary/Treasurer. The primary business focus is concrete restoration and waterproofing, with secondary services being impact windows and door installation, concrete railings repair, paint, and metal and glass railing systems. Daniello companies have been in business almost 30 years and serve Miami to Vero Beach and is committed to work excellence and customer satisfaction on every project. Our staff of highly trained and experienced personnel is dedicated to utilizing the most advanced and time-proven repair methods to deliver both quality and value to our customer.
For more information, call (561) 835-4788 or visit www.concreterepairing.net.
Friends of Bats
GOLD LEVEL WINNER – PEST CONTROL
(Winner 2016)
Friends of Bats is headquartered in the Treasure Coast area and exclusively focused on delivering safe and humane solutions to bat issues throughout Florida. Bat removal, prevention, and education is our only business. Over the past ten years, the business has provided exclusion services to more than 2,000 satisfied customers.
It’s essential to understand the difference between typical pest control companies and Friends of Bats. Since bats of all kinds are protected under Florida law, there are legal and ethical responsibilities to every exclusion. If this service is assigned to amateurs or unqualified agents, the liability falls back on the owner. “All of our work is guaranteed, insured, and accredited. I’m not going to claim to be America’s best, but I know that no one is better,” says Dan Bozone.
For more information, call (888) 758-2287 or visit www.FriendsofBats.com.
IBERIABANK
GOLD LEVEL WINNER – FINANCIAL
(Winners 2015 & 2016)
Just as your association expects you to pay close attention to the details, resolve problems efficiently and effectively, and anticipate future needs, that is exactly what you can expect from the bankers at IBERIABANK. We are honored that our clients voted us as the FLCAJ Readers’ Choice Gold Award. We earned their respect by routinely showing our extensive knowledge of condominum/homeowners association management needs. We offer a variety of services including a Florida-based lock box service, loans for property improvements and a variety of deposit options. Whether you are located along the Gulf Coast, in South Florida, Greater Orlando, Tampa Bay, Jacksonville, or the Florida Keys, you’ll find an experienced IBERIABANK team member ready to help with your association needs.
For more information, visit www.iberiabank.com. Member FDIC. Equal Housing Lender.
Roof-A-Cide
GOLD LEVEL WINNER – ROOFING
(Winners 2014, 2015, & 2016)
Roof-A-Cide is located in Davie, Florida, with authorized applicators serving every major market in Florida. In business for 24 years, we primarily focus on roof cleaning and maintenance, while also offering roofing, painting, and pressure cleaning. We’re a family-owned business with the goal of eliminating roof cleaning and the damage associated with it. Our product is non-toxic, EPA-approved, and approved by every major roof manufacturer to cost-effectively prevent roof stains for years with each spray. We work with professional roofing, painting, and property maintenance companies, and we unconditionally guarantee their work, which provides communities in every major market in Florida with a safe and cost-effective way to maintain their roofs without repeated pressure cleaning or toxic chemicals like chlorine bleach.
For more information, call (800) 806-6727 or visit www.Roof-A-Cide.com.
Go Mobile
